Microphone Support

When it comes to audio transcripts, there are several factors to consider. This quick microphone setup guide will help you get set up for success.

Technical support

Microphone setup recommendations

The person's voice quality, microphone placement, and the types of microphones used all work together to improve the outcome of your PatientNotes transcripts.

To enhance the quality of the content, we suggest using a microphone that is placed close to the individuals to capture audio from everyone in the room. Many built-in microphones are unidirectional, meaning they are designed to pick up sound from nearby sources. Check microphone settings before using patientnotes.app with real clients.

For improved transcription quality, we recommend using a condenser microphone positioned centrally between the participants. This allows the microphone to capture audio from all directions, resulting in a 360-degree coverage of the conversation. Tests have shown that this setup significantly enhances transcription quality.

It is also suggested to use the inbuilt microphone.

  • 1. Type sound settings into the search bar or press Windows + S
  • 2. Select sound settings, then select input.
  • 3. Choose microphone input, ensure input input volume is maximal or 100%
  • 4. Test microphone input in windows at the distances you will be taking notes.
  • 5. Test your microphone within Patientnotes.app
  • 6. Select Microphone check.
  • 7. Ensure microphone is working. Note - You will need speakers for this to work.
  • 8. Check the mic at different distances form your room.
  • 9. Press start and then stop - the higher the test result the better the audio input.
  • 10. It is recommended that inout volume is between 50-75%. Having the input to 100% may reduce quality of transcript.

Testing an external microphone on a Mac

  • 1. Connect the external microphone to your Mac.
  • 2. Open the System Preferences application.
  • 3. Locate and click on the "Sound" preference.
  • 4. Within the Sound preference window, navigate to the "Input" tab.
  • 5. Choose the desired input device, which corresponds to the microphone you want to test.
  • 6. Adjust the volume settings to ensure the microphone captures the intended sound. Speak into the microphone to verify its functionality.
  • 7. The input level bars will illuminate to indicate the detected input. If the bars do not light up, it means your microphone is not detecting any input.

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If you have any questions or concerns, or simply want to learn more about our product, please don't hesitate to contact our team.

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